Return Policy

Michigan Mapleworks Return Policy

Thank you for your purchase. If, for any reason, you are not completely satisfied with your purchase, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.

Returns / Exchanges

All returns / exchanges must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Returns of non-defective items will incur a 15% restocking fee.

Return / Exchange Process

To return or exchange an item, please email us at orders@michiganmapleworks.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your Michigan Mapleworks proof of purchase and mail your return to the following address:

Michigan Mapleworks
Attn: Returns
RMA #: (A Michigan Mapleworks assigned RMA# is required)
131 W. Main Street
Gaylord, MI  49735

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. We will notify you by email when your return or exchange has been processed.