Return Policy

Return Policy

Returns and Exchanges

Please call our Service Center at (989) 619-7222, if you wish to return or cancel an order placed online.

Returning by mail

• Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. 
Please Note: We cannot accept CODs or courier deliveries.

• Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package. 



If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.

Please note: Our Processing Center cannot accept returns in person.